Meet
Michael Lounsbury
Michael Lounsbury is a U.S. Army veteran, entrepreneur, published author, and the founder of PeopleOps Advisors. After overcoming a challenging upbringing and serving his country, Michael transitioned into leadership and HR roles across industries such as construction, staffing, healthcare, and nonprofit operations. His personal journey has shaped a deeply empathetic and structured approach to human resources—one that balances compliance with compassion. As a published author, Michael shares his story to inspire others to lead with resilience and purpose. Through PeopleOps Advisors, he is committed to helping business owners build strong, compliant, and people-centered workplaces with integrity and real-world support that drives meaningful results.
Why I Serve Now
My journey began with the structure and sacrifice of military service, where I learned what it meant to lead with discipline, purpose, and commitment to something greater than myself. That foundation was strengthened by the unwavering love of my family and guided by my faith, which reminds me daily that true leadership is about service, not status.
As a business owner, I bring those same values into every client relationship — clarity, integrity, and heart. I built this business not just to offer a service, but to be of service — to help others build stronger teams, healthier workplaces, and more meaningful impact. This isn’t just my career — it’s my calling.
How We Serve Your Mission
Fractional CHRO & People Operations Advisory for Small and Medium Businesses
We provide Fractional Chief Human Resources Officer (CHRO) support for small and medium-sized businesses, so you get senior HR guidance without a full-time hire. First, we handle HR Audits & Legal Compliance to protect your business. Then, we support Risk Mitigation & Employee Relations , including Employee Terminations & Unemployment Claim Support. We also create SOPs, HR Manuals & Foundational Documentation, build Accountability Systems & Performance Management, and support In-House Recruiting & Talent Acquisition. In addition, we guide Benefits Advisory & Provider Coordination. All of this comes together through Tailored HR strategies for purpose-driven teams. Veteran-Led. People-Centered. Outcome-Focused.
Fractional Chief Human Resources Officer (CHRO)
Our Fractional CHRO and People Operations Advisory model delivers part-time executive HR support without the cost of a full-time hire. We specialize in serving the U.S.-based small businesses, trade companies, service providers, and nonprofits. Those businesses are within 2 to 50 employees. Moreover, our services are built to meet employment law standards across multiple states, ensuring compliance at every level.
Our offers:
- Strategic HR architecture and workforce planning frameworks
- Executive HR advisory to business owners and leadership teams
- Ongoing policy oversight, risk management, and compliance assurance
- Workforce systems aligned to long-term organizational development
HR Audits & Legal Compliance
Staying compliant with U.S. federal and state employment regulations is a core business necessity. Noncompliance exposes you to lawsuits, audits, and fines. In this regard, our HR compliance audits help identify gaps and fix risk areas before issues escalate.
Our offers:
- End-to-end HR policy, document, and classification audits
- State-specific wage and hour reviews, including exempt vs. non-exempt roles
- I-9, payroll, and onboarding compliance assessments
- Legal exposure mitigation and corrective HR workflows
Risk Mitigation & Employee Relations
Internal conflict and poor documentation are major liabilities for small businesses. In this case, our employee relations and risk mitigation services provide a legal and human approach to solving issues before they escalate.
This includes:
- Conflict resolution protocols for difficult employee issues
- Legally compliant disciplinary guidance and documentation practices
- Preemptive HR strategies to reduce employer liability
- Practical coaching for managing employee behavior and expectations
Employee Terminations & Unemployment Claim Support
Many business owners avoid terminations due to fear of confrontation or legal missteps. Likewise, poorly managed exits can lead to lawsuits or unemployment penalties. We manage compliant terminations that protect both your reputation and legal position.
Our service covers:
- End-to-end employee offboarding, including documentation
- Guidance during disciplinary escalations and final separation
- Unemployment claim defense and hearing representation
- Termination workflows designed to reduce litigation risk
SOPs, HR Manuals & Foundational Documentation
Standardization is the cornerstone of consistency. If nothing is documented, employees operate on guesswork. In this context, We build SOPs (Standard Operating Procedures) and foundational HR manuals that formalize business processes and workforce expectations.
We specialize in:
- SOP development for operational, field-based, and trade roles
- Custom employee handbooks aligned to culture and legal standards
- Written policies for attendance, conduct, safety, and compliance
- Documentation systems that scale with your team
Accountability Systems & Performance Management
Most small teams have expectations, but no structure to enforce them. In this case, performance systems and accountability frameworks help align employee behavior with business outcomes.
We implement:
- Role clarity and expectation mapping
- Accountability structures with trackable performance metrics
- Culture-aligned discipline and reward systems
- Manager training for consistent performance oversight
In-House Recruiting & Talent Acquisition
Hiring isn’t just about posting jobs. It’s about selecting people who align with your mission. Our recruiting support is only offered to retainer-based clients. It ensures hiring processes remain consistent with existing HR structures.
This service includes:
- Role scoping and compliant job descriptions
- Interview templates and structured selection workflows
- Onboarding systems that integrate with SOPs and handbooks
- Talent pipeline planning for seasonal or expansion needs
Benefits Advisory & Provider Coordination
Small businesses often struggle to offer benefits or navigate broker relationships. In this case, we bridge the gap between strategy and execution. While we don’t sell benefits, We coordinate with vetted service providers to streamline implementation.
We assist with:
- Benefits strategy customized to headcount and business goals
- Coordination with brokers for medical, dental, and retirement plans
- Employee communication around benefits enrollment and updates
- Ongoing vendor support and compliance alignment
Tailored HR strategies for purpose-driven teams.
- Proud Veteran-Owned Business
- Serving SC, NC, GA, VA, TN & US Remotely
- Trusted by leaders in over 25 industries — from military and manufacturing to mission-driven startups and unionized teams.
- Fractional support, project-based solutions, and leadership guidance — tailored HR expertise for every stage of your growth.
- No templates, no one-size-fits-all — every solution is built for your people, your mission, and your reality.
Veteran-Led. People-Centered. Outcome-Focused.
Led by a veteran with over a decade of experience across 25+ industries (union, non-union, and military environments), we specialize in building custom solutions that bring structure, clarity, and confidence to growing teams.
Whether you need ongoing fractional HR support, help navigating tough team decisions, or someone to build your policies and processes from the ground up — we’re here to serve with integrity, heart, and results that last.
Team Building Reimagined: Archery Battles & Epic Scavenger Hunts
Unleash your team’s potential with high-energy, mobile, archery-style team building. Fun, strategic, and unforgettable.
What Our Clients Say
“Michael is absolutely incredible and very knowledgeable. This company helped me find key issues in my HR process that is critical for continued growth.I highly recommend giving them a call!”
“Michael is amazing and so attentive to your needs as a business owner but also as a person. He will have your business flourish in growth, I couldn’t recommend him enough!”
“Had a great experience with Michael while making our company handbook! He was professional, and very knowledgeable! Helped with few things along the way! Definitely recommend him!”
